Q1: What is your minimum order quantity?
A: Two pieces for the sample order. We keep stock of all the products on the shelf. If there is no inventory, we will mark it or take it off the shelves.
Q2: When will you deliver the goods after receiving the order?
A: For the sample order, we will ship the goods within three days after processing the order.
For the OEM order, the delivery time depends on what you want the product to be. You can contact us for more details.
Q3: Do you provide the OEM or ODM customization services?
A: Yes. We are a professional team with many years of design and production experience. Tell us what you think and we'll help you put your ideas into production.
Q4: What about the quality of your products?
A: We have our own manufacturing plants. During this period, we will strictly control the quality. Of course, after the finished product is made, we will also carry out partial sampling inspection on the product.
Q5: What payment methods do you accept?
A: Alibaba trade assurance, PayPal, T/T, Bank Transfer and Western Union and so on.
Q6: How about shipping cost?
A: Online system will evaluate the quantity and offer shipping cost.
Q7: Why hasn't my order arrived for a long time?
A: Sorry for the trouble. Delivery can be affected by weather, customs, policy change and the others. If you have been waiting too long time for your order, please contact us or your sales representative. We will do our best and give you the most sensible solution to tackle your problems.