Q1: How can I order ?
< < 1.Choose the product you like and send an inquiry, we will reply in 24 hours.
< < 2.Confirm the order and payment. We will send a proforma invoice for your checking. Make payment by Secure Payment on Alibaba, Paypal, western union, or T/T.
< < 3.We get stared your order and send the goods by UPS, FedEx, EMS and so on.Deliver time with 5~7 days.
< < 4. Send you the tracking number by Email
< < 5. After sale service
Q2: Can you do customized designs and package ?
< < Totally acceptable,you can. And we have professional designers if you only have an idea. All details can be designed by the requirements of buyers.(size, color, material, weight, package.)
Q3: Do you accept Quality inspection ?
< < We can accept Third party inspection
Q4: What is your delivery time?
< < Generally 3-4 days after payment for stock. 30 -40 days after payment for customized order,it depends on the products & quantity.
Q5: What material you can use?
< < Cotton, spandex, nylon, polyester,bamboo, coolmax, acrylic, finedrafts cotton, combed cotton, mercerized cotton, wool, material can be used as customers required.
Q6:If quality problems happen, what should I do?
< < Just email us or contact us about your problems(And take a photo). We will compensate or refund for you. Anyway we will try our best to control the quality problem to less than 1%.
Q7: Would you be willing to sign a non-disclosure agreement so that I further decide to work with you ?
< < Yes. Of course. We would like to sign and keep our customers profits and secrets. Without customers permission, we never show customers design to public.
Care instructions: machine wash warm with colors, non chlorine bleach, medium tumble dry, no iron, no dry clean.