A: We are a TRUE OEM/ODM factory. Please read our COMPANY PROFILE, for more information on this issue.
2) Q: What payment methods are available to me?
A: We accept most of the payment methods: accept VISA,Pay Later,T/T,Western Union,Paypal and Cash.
3) Q: What are the shipment terms and delivery times of your company?
A: Delivery /production time is directly affected by the size of the order. Also depending in which season you are shipping.
4) Q: Do you give any discounts ?
A: Prices are directly affected by the quantity. We have many ways to help our partners when starting the sample processes. Make sure to ask our sales on how we can make you save some charges.
5) Q: I would like to add my company logo on your products, is this possible?
A: SURE.We customize on a regular basis products for many large retaillers and brands. If your order is at the below 100 units, we can consider this as a SAMPLE order, some fees might apply for the logo rints.Different methodes are used for logos, please ask our sales for more information on this issue, we will surely find the right solution for you!
6)Q:What is the quality control method in your factory?
A: Quality first. QC department has professional quality assurance, experts always attach great importance to quality control. Each product will be tested more than 3 times.
7)Q: What will your company do with the defective product?
A: All of our productscome with a one-year warranty. If there are any problems during this period, we will take full responsibility. You can return itany time you like.