Q1: Is there any stock/quantity ?
A1: We have sufficient stock and will be able to send it to you soon.
Q2: Product quality assurance ?
A2: (1) Quality issues: After confirming the quality issues, you can directly apply for a refund without worrying about the quality issues.
(2) Out of stock: (1) You can choose to refund. (2) You can choose to wait for a while, we will arrange production as soon as possible, and give a certain coupon.
(3) Lost goods: you can directly initiate a refund and we will refund in full, or you can wait for us to re-deliver the goods.
(4) Product dissatisfaction: If it is not a quality problem, we can’t handle the return and exchange. I hope you can understand. If the goods do not match the picture caused by our staff’s error, you can contact us in time and we will solve the problem as much as possible for you.
Q3: Delivery time ?
A3: In the case of sufficient inventory, we will arrange delivery within 5 working days, and the product will arrive within 7-10 working days.
Q4: Customization requirements
A4: We support product printing, packaging printing, label printing, and we also support product customization (customized products require a certain amount of time, please wait patiently)