We are factory.We can well control everything.
Before-sale service:
(1) Your inquiry related to our products will be replied in 24 hours.
(2) Experienced staffs to answer all your enquires in fluent English.
(3) We make the OEM and ODM service for more than 6 years. And the Paypal accepted.
(4) Protection of your sales area, ideas of design and all your private information.
(5) No matter big order or small order , we will provide all the best quality , best service.
(6) If our our products have any problem that we caused, they will be sent free in the next order.
After-sale service:
1. 6 months warranty
2. We will replace the broken parts with new parts in the next order
3. Choose the cheapest and safest shipping agent company
4. Track the order until you get the goods
5. Welcome any feedback and advice for our products.
1. What is your MOQ for your arc lighter?
We accept small MOQ like 2PCS.You can order different colors in the same order.
2. Can I get a sample?
Sure. We offer free sample for low value sample and customer should pay for the freight cost and high value samples.
3. Can I personalize this plasma arc lighter?
Yes. Any logo is acceptable.And we have machine ourselves.We can laser etch your logo free of charge before your bulk order
4. How many colors are available?
As shown on alibaba website.We can also do custom colors as your special request. So any Pantone color is available. You just need to tell me your favorite Pantone color
5. What is the lead time?
Sample is 1-3 days, mass production time is 5-7 days for order less than 1000 pcs.
6. Do you offer customized packaging for double arc rechargeable usb lighter?
Yes.
7. Can I get a discount?
Yes, more quantity, more discount.