1. Who are we?
We are based in Guangdong, China, start from 2014, sell to North America(50.00%), Eastern Europe(8.00%), Mid East(6.00%), Eastern Asia(5.00%), South America(5.00%), Southern Europe(5.00%), Northern Europe(5.00%), Western Europe(5.00%), Domestic Market(2.00%), South Asia(2.00%), Oceania(2.00%), Southeast Asia(2.00%), Central America(2.00%), Africa(1.00%). There are total about 100+people in our office and another 400+ in the factories.
2. How can we guarantee quality?
The whole team include sales, designer, engineer, QC and packing line will check the sample and send to customer to confirm before mass-production and after mass-production. We are responsible for our products and also for our customer.
3.What can you buy from us?
Vape pen, vape pod, atomizers and other things relates to vape. We design and manufacturing vape related products with free charge of designing and professional advice.
4. Why should you buy from us not from other suppliers?
We have the most professional engineering team and advanced equipment with experienced employees. Specialized in OEM & ODM e cigs for more than 7 years in market. We have our own producing factory for the ecigs, e-liquid lab and factory. Also, we are the supplier & manufacturer for most hot selling brand in China and other brand worldwide.
5. What services can we provide?
1. Free charge of designing.
2. Free charge of consulting.
3. 3D printing samples for the quick view (very quick to get the sample of your ideals )
4. Offer both OEM & ODM services.
5. Experienced specialist sensor on all the procedure.
6.What language do we speak ?
Our employees speak English, Chinese, Spanish, Japanese, Portuguese, German, French, Russian, Korean, Hindi, Italian. And we have professional translate machine to translate languages if your langue is not our second language. Please feel no worries to contact us with your mother language.
7: How would the goods be shipped?
A: We ship by sea and air normally , but for more fast shipping, we co-operate with DHL, UPS, TNT, Fedex express and Train shipping (to EU COUNTRIES).
After-sale Service:
(1). Warranty: half year.
(2). Choose the best and fast shipping way for you.
(3). Track the order until you get the goods.
(4). 24 hours services available for you.