Q1: Are you a manufacture or a trading company?
A1: We are an experienced manufacture for more than 10 years.
Q2: Can I get some samples for free?
A2: Sorry, free samples are not available for the high value of the goods. But after you place the bulk order, your sample feee can be returned.
Q3: Can i customize my own products?
A3: Yes! if your products need some special requirement, contact our representative to discuss more details of products. we will try our best to meet your requirment.
Q4: What kind of payment do you accept?
A4: Trade Assurance or Paypal, TT, and West Union.
Q5.Is it 100% real jade?
A5:Yes, we only deal with 100% natural real jade stone.
Q6.Is jade roller color and shape same as pictures?
A6: Not exactly,as the jade comes from the nature xiuyan,and handmade crafts, the colour and shape will not be exactly same as each pieces.
Q7.Do you accept customized logo and package?
A7: Yes,Low MOQ custom option,offer gift box,pouch bag,instructions desgin,ect
Q8.What is the delivery time for difference quantity product?
A8: For sample,1-7days. Bulk order,about 7-20 working days.
