Q1: Can I have free samples? A: Yes, we can supply free samples, shipping cost is paid by you. Q2: How to proceed an order? A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions.Thirdly After confirming the price, we will send you the invoice and Alibaba Trade Assurance Order. After you make the payment, we will arrange the delivery. Q3: What are the payment methods? A: Payment by PayPal or western union or T/T or Alibaba Trade Assurance Order. Q4: Delivery time? A: We ship and send tracking number after 3-5 days. You will get the product in 5-7 working days. Q5: How do you deal with quality complaints? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. If quality problems caused by us, we will resend you by free to replace or refund you after the Third Party Test.
Q6:Do you accept OEM/ODM scent? A: Yes, We are a professional fragrance/flavor manufacturer with more than 18 years experience of R&D and export. We provide high-end customized service for our customers.
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How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier