Q1:Are you a factoty or trading company? A1: We are professional manufacturer and seller, we can guarantee high quality and
factory price.
Q2:How does your factory do regarding quality control?
A2:Quality is priority . With professional knowledge and practical experience of quality management personnel quality control group.
Each product is well tested before being shipped out of storage.
Q3:May I order some samples firstly?
A3: Of course, sample order is welcome, we will always do our best to choice stones for you, cause we want to find the long-term cooperation relationship.
Q4: This is my first time buy from your company , how to arrange the shipping for me?
A4: Don't worry, We usually send order by FEDEX, UPS, TNT or DHL. If you have carrier account, it will be convenient for both of us.
If you don't have a relevant account, we will immediately create a link on alibaba and send you at the meantime, what you need to do
is just make a purchase.
Q5: Once I paid to your company , how could i know if you send out my goods?
A5: After the goods send out ,we will send you the tracking number ASAP, so that you can check at the official website or official
website call , you will also know where its has arrived .
Q4: How about the lead time?
A4: 1,For products in stock, shipping within 3-7 days after receiving your payment.
2,For customer order, the production time is about 10 days and also depend on the quantity .
Q6: What's the payment terms?
A6:We accept T/T, Paypal, L/C ,Secure payment, alipay and so on