Q: How to Order?
A: Normally customers can order our products by Alibaba website or contact us by Email, we will confirm the specifications and other requirements after your message, then an invoice will be sent to you via email including the details of the order and bank information.
Q: Do you accept sample order or trial order?
A: Yes, we surely do. Usually we can provide you some samples with small charge if it is in stock, otherwise, we will charge the sample cost but it will be refunded when you place the order.
Q: What is the MOQ (Minimum Order Quantity)?
A: 20 pcs if we have stock, custom design needs to be negotiated,usually to be 500 pcs each style.
Q: Could I use my own LOGO or print my own design?
A: Yes, Customized logo and design is available.
Q: What is the lead time for different types of order?
A: It is 3-7 days for sample order, and 25-45 days for mass production normally.
Q: What is the International Commercial Terms (INCOTERM)?
A: We are able to offer EXW, FOB, CIF, DAP and DDP (depends on your region).
Q: What is the payment term?
A: We can accept Trade Assurance, T/T, L/C, D/P, Paypal, and others are to be discussed.
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