1. Q: What is your payment term?
A1: 30% deposit and 70% balance before T/T production and a copy of the bill of lading.
2. Q: What is the minimum order quantity?
A1: The MOQ of most of our products is a box or 100 pieces, different products will be different.
A2: We have indicated the minimum order quantity for each item in the price list.
3. Q: What is your trade term?
A: EXW, FOB, FCA, CNF, CIF.
4. Q: Can we get samples?
A1: Yes, samples are available at any time. The sample fee and delivery cost are on the customer's side.
A2: If you finally place an order with us, you can refund the sample fee.
5. Q: How long is the delivery time of the goods?
A1: LCL shipment will take about 15 days, 20GP shipment will take about 25 days, 40HQ shipment will take about 35 days.
6. Q: Do you have product warranty?
A1: Yes, we guarantee that the products received by customers are qualified. If there are any damaged parts, please send us detailed photos by email, and we will send you replacement parts according to the actual situation.
7. Q: Can we put our brand logo on the packaging?
A1: Yes, as long as the order quantity exceeds 1000 units per product, we can accept customized packaging or parts configuration.
8. Q: Can we customize the product (ODM)?
A: Yes, as long as we provide drawings or samples, we have the strength to open mold production and mass production.