1. Do you have a competitive price?
Of course, we have our own factory so we can offer the most competitive price to you. Besides, we have cooperated with some experienced factories as well.
2. How do you control the quality?
Our factory has 20 years experiences in manufacturing slippers. All our workers are 10-20 years experienced.
We also check the finished product one by one, make sure the quality is good.
3. How can I do if I received bad quality goods?
Check the quantity and inform us, send us the pictures and after the confirmation we will refund 2-10 times of the cost or remake the goods for you.
4. Is it getting a discount possibly?
Yes and it depends on your quantity: Small order will have higher price. Your rolling order can help you get a bigger discount.
Besides,delivering time, materials and customised items will influence the price.
5. What payment terms do you accept?
We accept T/T ,Western Union, Money Gram, PayPal, Visa, E-checking .,ect.
Alibaba Trade Assurance accepts T/T,credit card,E-checking.
6. What is your MOQ?
To our old customers, there is no MOQ, 10 pairs can be done. If you are a professional purchaser or specialiser, we can do very small quantity for you-- 500 pr 1000 pairs. We hope there will be a bigger one after that. Then there will be no MOQ to you.
7. How about the delivery time?
Usually the delivery time for those in-stock is 5 days, for customised style with small quantity is 15 to 25 days, bulk order is about 30 to 40 days. It can be negotiated if you have special requirements.
8. How to get the Samples?
Random samples: Normally we can arrange a random sample to you within 7 days. The shipping cost is bear by your side. For low cost and in-stock products, we can offer free samples for you; for higher cost products without any stock, a nominal fee will be charged but can be refunded to you later in mass production.
Customised samples: Send us your logo and other OEM requirements, then we will send you an e-proof picture and quotation for confirmation. Sampling will be arranged for you after we receiving the payment receipt.
9. Can you produce my design, logo and label?
OEM & ODM are both acceptable. Customised design,logo, printing, labels, colours, packages are all available to be done.
10. Can I get a catalog to check all your products?
Sure, just contact us. We''ll send a catalog to you.