1. ARE THERE SAMPLES OF YOUR CARDS?
Yes. We will be glad to send you free samples of our cards.Simply send an inquiry to us, and we will promptly send them to you.
2. HOW DO I PLACE AN ORDER?
You can send an inquiry by Alibaba, or by emailling us directly.
3. IS THERE A SPECIFIC THICKNESS TO YOUR CARDS?
Yes, our cards run from 12mil to 60mil in thickness.
4. WILL I BE ABLE TO APPROVE MY FINAL PRODUCTION ARTWORK BEFORE IT’S PRINTED?
Yes, you will receive an electronic proof to approve prior to your order entering production.
5. CAN I USE MY OWN DESIGNS?
Yes, you can always provide us with your own artwork via email.
6. HOW LONG WILL IT TAKE TO RECEIVE MY CARDS?
The total amount of time to receive your order is based on your card options, preferred shipping class, and whether or not rush production is requested. Please contact us for a delivery time.
7. WHEN IS PAYMENT EXPECTED?
We require payment in full before we design or produce your order unless you have established payment terms with NEXQO.
8. IS THERE A MINIMUM ORDER?
Our minimum order ranges from 200-500 cards, depending on card options.
9. I AM ORDERING CLEAR CARDS AND COLOR MATCHING IS IMPORTANT. WHAT INFORMATION WOULD I NEED TO PROVIDE?
On clear cards, it is very hard to match colors exactly. For best results, please provide a match sample or specify Pantone
colors. We will do our best to match your colors as closely as possible. Color matching on clear cards is around 80%-90% with Pantone colors. It is impossible for any printer to match colors on clear cards 100%.
10. WHAT IS A PLATE FEE?
This is a one-time fee that is charged for certain print options. These options require production to stop and change our standard processes.
