Q1: What colors do u provide?
A1: RAL Colors: we usually use RAL colors that is widely used in paint industry and easily find in market.
Custom Colors: Color matching is available,if u have colors model, please send to us for matching.
Q2: Can I get sample for free?
A2: ①To new customers, need to pay for the sample fee and freight charge.
②To old customers, sample is free,but need to pay for the freight charge.
Q3: Do u have minimum order quantity?
A3: Yes,our M.O.Q is 100kg per color at least.
Q4: How can I confirm the Product Quality before placing orders?
A4: You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the sample. You can send us your product specifications and requests, we will manufacture the products according to your requirements.
Q5: How do u deal with quality compliants?
A5: First of all, our quality control will ensure our quality. If we cause quality problems,we will once again provide good products or refund your losses.
Q6: What is your payment terms?
A6: 30% T/T prepayment, 70% T/T before shipment(or against BL) or LC at sight.
Q7: How about yoour delivery time?
A7: Normally it is w ithin 15-25 working days after payment received.