Q1: Where is your company located? Do you have own factory?
A1: Our factory is located in Heyuan City, China. Yes,we have.Welcome to visit us.
Q2: What's the delivery time?
A2: It will take about 7-30 days to finish an order. But the exact time is according to actual situation.
Q3: Can I get sample and how long will it take?
A3: Yes. We can supply sample. But you need to pay for the shipping cost. After receiving the payment, we will send out the sample within 5 days.
Q4: If we can print logo on products?
A4: We accept to print the customized logo or customized package.
Q5: Can you offer OEM/ODM service?
A5: Yes, we are the manufacturer, we are pleased to provide OEM and ODM service to our customers, but MOQ will be little bigger than retailer quantities.
Q6: What shipping methods will you use?
A6: We will deliver by Express delivery (UPS, DHL, FedEx, TNT), Postal parcel, and Sea transportation.
Q7: What is your payment?
A7: We usually accept payment based on T/T,Western Union,Paypal,Alipay,Escrow,and Money Gram.It’s negotiable.