Q:Are you a factory or trading company?
A:we are a factory. We can produce different materials of porcelain products, no broker fee,very cost effective. In the mean time, we are familiar with many other flatware, glassware factory, which allows us to offer the one stop service, save your time and cost.
Q:Do you offer free samples?
A:Yes, free samples are available, while shipping cost will depend on.
Q:What's your MOQ? Can I add up different products to reach the MOQ?
A:Usually the MOQ for dinnerware sets is 100 sets, single type,but it varies from type to type. And if the models you choose are in stock, the MOQ is flexible.
Q:Are your products safe?
A:Yes, all raw material we use are eco-friendly,lead free, chromium free,and quality control department especially responsible.
Q:Can you help us to develop our own product?
A:OEM/ODM/OBM are all available, we have professional designer team to make it,please contact with us to discuss more details if you need it.
Q:What is your production leading time?
A:For stock products, we can ship within 3-5 days, if production is needed, the leading time is around 35 days usually, if there are holidays in the production time, please double confirm with us.
Q:Where do you ship from? Where do you ship to? Can you do drop ship?
A:All products will be shipped from China, mostly from the Guangzhou sea port, if you need to ship from other cities or ports, please contact us for further confirmation. And we can ship to worldwide.Drop ship available, and we will remove our details if requested.