1: Can I get a sample?
A: Of course. For most products, we can provide you with a free sample, while the shipping cost should covered by your side.
2.How to confirm Product Quality before placing orders?
You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the
samples. You can send us your product specifications and requests, we will manufacture the products according to your requests.
3. What documents you provide?
Usually, we provide Commercial Invoice, Packing List, Bill of Lading, COA, Certificate of Origin., Health
Certificate,Phytosanitary Certificate we would like to try our best meet your destination port's policy help you do the clearance
smoothly.
4. How do you treat a quality complaint?
First of all, our QC department will do a strict examination of our export products by HPLC, UV, GC, TLC and so on in order to
reduce the quality problem to near zero. If there is a quality problem caused by us, we will send you free goods for replacement
or refund your loss.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,Express Delivery;
Accepted Payment Currency: USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,Credit Card,PayPal,Western Union,Escrow;
Language Spoken:English,Chinese