FAQ
Q1:What products can you supply?
A: Our mainly products is outdoor wood plastic composite materials, such as outdoor WPC decking, WPC Wall Panel Cladding, WPC Fence, WPC Pergola & Pavilion, WPC DIY/Tiles, WPC decking accessories etc.
Q2: What is WPC?
A2: WPC is a green building material, it's made of 60% natural wood fiber ( Professionally Dry treatment ), 30% of eco-friendly HDPE materials and 10% chemical additives ( anti-UV agent, anti-oxidation agent, reinforcing agent, stabilizers, colourants, anti-fungus agent, coupling agent etc.).
Q3: What are the main advantages Of WPC products?
A3:First of all, the wood plastic materials are 100% recyclable; it is long-lasting, stable for the outdoor conditions, like sun exposure, rain, temperature variations etc; it requires low maintenance; etc.
Q4: What temperature the decking can bear?
A4: -40°to 60°
Q5:How many years warranty for your products?
A5: 25 years. During the customers proper use of the our WPC products.
We provide 25 years warranty for cracking, bending and deforming.
Q6: Will color fade because of exposure to the sun?
A6: ULTRA-VIOLET inhibitors have been added to our decking to reduce color fading due to extensive sun exposure. A slight change in color will occur but will retain this lighter shade through out the life of the product.
Q7: What certificates/test reports do you have?
A8: CE, SGS, ISO9001.
Q9:Whats the standard length of the decking?
A9:The length is cut according to the buyer's request, usually 2.2m, 2.8m.
When the length exceed 4m, then we have to use iron-wheel pallet which need extra charge.
Q10: If there is one piece of the decking board broken, do we need to remove all the decking board to repair it?
A11: No. If replace the broken decking, you need to break the clips of both sides of the broken decking and then take the broken decking out, it's easy.
Q12: Does your factory accept customized size and color?
A12: Yes, sure. We provide full range of customized products.
Q13: Can I give free samples?
A13: Yes, free samp