Q: Does the product have CE and ISO certificates?
A: Our all products have passed CE and ISO certifications.Q: What are the test forces of the hydraulic universal testing machine?
A: As long as the test force values of hydraulic universal testing machine are: 300 kn / 600 kn / 1000 kn / 2000 kn. Need to confirm the type and size of test products.
Q: Your company is a trading company or a factory?
A: Factory + trade (integration), 12 years of focus on the field of testing instruments.OEM is also acceptable for us.
Q: When will the order be delivered?
A: Usually about 10-28 days. If we have inventory, we can arrange the delivery within 3 days after the retest in the laboratory.Please note that our production delivery time depends on the specific equipment and the quantities.
Q: What about the warranty?
A: 12 months. In addition, we can help you feel free to fix your problem controller, even if it doesn't come from our factory.After the warranty, the professional after-sales service team will provide perfect technical support to help customers solve the problems encountered when using our products, and deal with customers' problems and complaints in a professional and timely manner.
Q: How about the service and quality of the products?
A: Each equipment must be 100% inspected and tested during transportation and delivery.Product use training, we can send you the video for training to show you how to install and operate.We can arrange engineers to train the operation of the equipment