Q1. Are you factory or trading company?
A: We are a professional OEM/ODM Fashion Jewellery Manufacturer.
Q2. What is the MOQ for your jewellery?
A: We have thousands of different styles in stock. For stock models, no MOQ requirement, 1PC is acceptable; For customize product,
200PCS each style.
Q3. Is it OK to engrave or laser my logo on the jewelry?
A: Yes. OEM/ODM service provided.
Q4. Can I have a sample order for the jewelry?
A: Yes. We welcome sample order to test and check the quality.
Q5. What about the lead time?
A: Samples or Stock Orders less than 3 days, mass production time 15-25 days, it depends to production process.
Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, EMS, TNT, FedEx or UPS. To Asian, European and American countries, will
need about 3-7 days. To other coutries about 5-15 days. Airline and sea shipping also optional.
Q7. How to proceed an order for the jewelry?
A: Firstly let us know your requirements in detail. Secondly we quote according to our
suggestions. Thirdly customer confirms the samples and makes the deposit for formal order. Fourthly we
arrange the production.
Q8. How to make the payment?
A: Trade Assurance, Western Union or Bank Transfer are all optional.
Q9. Can the price be negotiated?
A: Yes. More quantity more discounts will be offered.
Q10. Any information about your after-sales service?
A: We always strive for excellence in quality and perfect after-sales service. If any defectives, pls take photos or videos and send to us for checking, we will deal with it in time and give you a feedback as soon as possible.