Q1: Are you a trade company or a manufacturer?
A:We are a manufacturer of candles and we have been in this line for more than 20 years.
Q2: What’s your candle’s material?
A:Paraffin wax, soy wax,coconut wax,we can use wax ingredients according to your requirement.
Q3: What fragrance do you have?
A: We can do any scent as your requirements.
Q4: Can I have a sample order before a formal order?
A:Yes, we provide sample for all of our clients.
Q5: Is it OK to print my logo on the product?
A:Yes, we accept OEM label.
Q6: Can you do OEM products?
A:Yes, we can do OEM.
Q7: What kind of payment can I use?
A: T/T, L/C, Western Union, Credit Card.
Q8: Do you test all the goods before delivery?
A: Yes, we have 100% test before delivery.
Q9: How to make the transaction process more secure?
A: We will recommend you to use the platform's preferred TA for all orders. TA will make transactions more secure and
convenient.(1.TA will offer you assistance in reaching a satisfactory outcome, including getting your money back. 2.TA developed Transaction Center to help you track and reconcile the funds flow. 3. TA will help you investigate, mediate, and resolve your claim, plus reimburse you when appropriate.)
Q10:Any other questions?
A: You can ask our salesman for more information and services.