1. Color difference problem
All product pictures and details are real shots, but due to lighting problems or computer monitors, there may be some discoloration, this is normal, thank you for your cooperation!
2. How to deal with defects?
Handmade artificial flowers can't be as perfect as mechanical products, so it's not excluded that individual products may have subtle flaws. This is our handicraft feature! We will carefully check and ensure that the product is perfect before you ship it.
3. Can you provide OEM and ODM?
Our company accepts OEM and ODM, if you need, please let us know your specific requirements.
4. What is the minimum order quantity for your party supplies?
Due to different types of supply, MOQ is different, mixed orders are ok, and 50 are acceptable.
5. What is your shipping/transportation method?
Through DHL, FedEx, UPS, TNT, EMS, etc. Of course, you can also specify the shipping method and then tell us your specific requirements.
6. Payment terms
T / T, L / C, Western Union. Paypal. If you need to pay by other means, please consult with us.
7.I don't trust the quality of your products. Can you provide samples?
Yes, we can provide you with free samples, but you will need to pay for shipping. The sample shipping fee will be refunded to you after your first order.
8.Are you a factory or a trading company?
We are all factories and trading companies, please feel free to visit our factory.
9. Delivery time
If the order for the stock item is small, it takes about 5-7 business days to deliver.
For bulk orders, typically 15-30 days, it also depends on the specific order quantity.