Q1,How did i trust your company ?A:We are gold suppliers from alibaba, we have good reputation in this area. You can trust us, also can trust paypal.
Q2, How long will you ship out the goods after i place the order on you?
A:We will make the shipment within 24 hours after your order is confirmed if it is standard order,If it is customization order, the lead time depends on your exact requirements.
Q3,After i get the products What if my products broken , what kind of service you support ?
A:Frist contact us, tell us about the problem ,secondly, you can send back the products to us , we help to fix it . we support 24 months warranty , any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times. trust us ,we will give you good service .
Q4, Does the device pre-install KDplayer?
A: Yes, latest version of KDplayer has been preinstalled in our android TV Box. Also we can help customers preinstall their own apps or add ons.
Q5, I Worry about the tax(duty )from the customs , what can i do ?
A:Most people choose DHL or fedex to transport goods. so some times may be will happens some tax on it .
If you are interested in our products,please don't hesitate to contact us