Q1,Are you trading company or manufacturer?
We are a manufacturer, but we trade as well for certain products. However, what you need is a reliable supplier with good price, good quality and good service. And we as a supplier, have all that you need.
Q2,Can I have free samples? how long does it takes?
Yes, free samples are always available on freight collect basis. Normally we can send out within 3days if in stock. For customized samples, it takes 7-10 days depending on how complicated it is.
Q3,Do you have in-house designers to turn my ideas into sample?
Yes, we have a creative design team to fulfill your needs.
Q4,What are your usual payment terms?
30% deposit, balance against shipping docs. For some small orders we would require 100% or 50% payment upon order confirmation. .
Flexible with T/T, Western Union, Secure payment( Alibaba Escrow) and Cash.
Q5,What shipping method can I choose? And Shipping cost?
By air, by train, by sea, or Express delivery, Its' up to you.
We will always find the most economical way for you as per your request.
Q6, What is Trade Assurance?
We are so glad to inform you that we accept trade assurance through which you could get full protection for your orders.
100% Product quality guarantee
100% On-time shipment guarantee
100% Payment guarantee.
Q7, How about price?
Everybody wants the best price and so do we! Our aim is to offer our customers the best service and quality at the most reasonable price. Each cent you pay deserves!.
Q8, What if I receive faulty shipments? How can I be compensated?
We are gold supplier and we have more than 10 years experience in the business. Let me know whenever you have complaints with the shipment received. Your concerns will be well looked-after and your compensation will always be paid, if any. .
For more product information please feel free to contact our sales team, we will get back to you immediately.