1. Why choose HUIXIN?
We are a leading service provider of laboratory equipment in China. In the past 12 years, we have provided a complete set of equipment purchases and services for many Chinese universities, laboratories and scientific research institutions.
2. Would HUIXIN send product samples to customer?
We could send product samples to clients, but the sample product and the freight are charged.
3. What payment term does HUIXIN accept?
We accept T/T, L/C, Western Union and some of other payment methods. Usually, 40% of the total amount would be paid when place order, and the rest would be paid before shipment.
4. How long is the lead time?
7-14 preparation days are needed after receiving prepayment. Shipment period varies according the different destination, usually is 20-50 days. If it is urgent, air shipment or express delivery like TNT and DHL will be recommended.
5. How long is the validity of HUIXIN’s quotation?
Usually, the validity period of quotation is 30 days, but still depends on the changes of exchange rate and shipping cost.
6. How is the package of the product?
The equipment would be wrapped by soft materials to avoid vibration, and would be packaged by wooden or cartoon boxes with water-proof plastic wrapper.
7. What is your after-sale service? How about the warranty?