Q1: Are you a factory or trading company? A: We are a factory which license of import & export.
Q2: Where is your factory located?How can I visit there?
A: Our factory is located in Shanghai City China. The nearest airport is Shanghai airport(30mins driving).
We would like to pick up you in that airport. Welcome to visit us!
Q3: Do we have any risk of payment?
A: We are a standard company with the right to export and import. If you have doubts, we
suggest making the order via Alibaba.And we can do LC at sight as well as.
Q4: How long is the warranty period ?
A: The whole machine is guaranteed for five years, and the equipment is maintained for life
Q5: How about the installation? Do you have after-sale service?
A: We will send professional technician to your company to install the machine and train your staff until they could operate the machine independently.Field installation, commissioning and training,Field maintenance and repair service,Video technical support,Free spare parts,Online support can be offered.
Q6. Can you do OEM or ODM for us?
A:Yes, of course, and we also can do all kinds of machines customized.
Q7. Can you supply spare parts?
A: Yes, we provide the full set spare parts.
Q8: Why should we choose your company?
A:>Certified company with CE certificates.
>Various production line, covering more than 50 different kinds of professional machinery to produce medical disposable. >Advanced technical support and strict quality management system.
>High-efficiency and timely service by E-mail, Skype,etc.