Q2: How to contact with us?
A: Click the Alibaba "Contact Supplier", send us message, you will get reply within 24 hours. Any contact way shown in our website can be avialable withn 24 hours.
Q3: Which kind of payment terms do you accept?
A: For small order, you can pay by T/T, L/C,Western Union or Paypal. Nomal order by T/T to our company account.
Q4: Can you give me a discount price?
A: Surely, contact usand we will offer you a nice reply !
Q5: How can I get a sample?
A: Free samples is available, but freight charges will be at your account and the charges will be return to you or deduct from your order in the future.
Q6: What's the shipping way?
A: Express such as EMS, DHL, TNT, Fedex, UPS, air transportation, sea transportation, etc per your request.
Q7: How about the packing?
A: We have standard packing. Special packing can be accept per your request.
Q8: How to confirm the Product Quality before placing orders?
A: We can offer you the Certificate of Analysis by our QA department. You can get free samples for some products, you only need to pay the shipping cost or arrange a courier to us and take the samples.
Q9: How do you treat quality complaint?
A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us, we will send you free goods for replacement or refund your loss.