Q1. Can I order a sample?
Answer: Yes, we welcome to order samples to test and check the quality. Mixed samples are acceptable, but you need to pay for the freight.
Q2. What about the lead time?
Answer: It takes 2-3 days for samples and 1-2 weeks for mass production
Q3. Do you have a minimum order quantity limit?
Answer: The minimum order quantity is displayed according to the product information, and samples can be provided for inspection
Q4. How do you ship the goods and how long will it take to arrive?
Answer: We usually ship via DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive.
Air and sea are also optional.
Q5. How to order?
Answer: First let us know your requirements or applications.
Secondly, we quote according to your request or our suggestion.
Third, the customer confirms the sample and deposits it into the formal order.
Fourth, we arrange production.
Q6. Will you accept customized logos?
A: Yes. Please inform us formally before production, and first confirm the design based on our samples.
Q7: Do you provide guarantees for the products?
Answer: Yes, we provide 3-6 years warranty for our products.
Q8: How to deal with the fault?
Answer: First of all, our products are produced in a strict quality control system, and the defective rate will be less than 0.2%.
Secondly, during the warranty period, we will send a small number of new orders with new orders. for
For defective bulk products, we will repair them and resend them to you, or we can discuss solutions based on the actual situation, including calling again.
No desirable products?
Sourcing assistant>
How to start your business
Step 1
Find your interested products by search keywords
Step 2
Contact the supplier by clicking ”Enquire” or “request meeting” button, otherwise, you also could consult our import consultant.
Step 3
After verifying your email, get response from suppliers or our trade manager will contact you as soon as possible
Step 4
Set up meeting with the Chinese supplier without language barrier