1/ Q: What is your Payment term?
A: TT, LC, Western Union, master card, visa, e-checking is also accepted.
2/ Q: What is your Trade term?
A: EXW, FOB, CNF, CIF is also ok.
3/ Q: What is the Loading Port?
A: Qingdao, Huangpu, Shenzhen China
4/ Q: What is your MOQ?
A: Different items will be different. We have indicated the MOQ for each item in the price list.
5/ Q: What is your Product Warranty?
A: We guarantee the products customers receive are qualified. If there are any broken parts, please send us some detailed photos by email, and then we will send you the replacement parts according to actual conditions.
6/ Q: Can you make custom design?
A: Yes, the size, color and perforated all can be made as your request.
7/ Q: What about your monthly production capacity?
A: Our monthly production capacity for the PLA foam product up to 10’40HQ.
8/ Q: Are you manufactory or trade company ?
A: We are a manufactory specialized in plastic package more than 20 years.
9/ Q: How can I get the samples ?
A: If you need some samples to test, we can make as per your request .You should pay for the freight of samples, the freight cost can be refundable after you place the order if the amount meets our requirement.
10/ Q: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer the sample for free charge but do not pay the cost of freight.
11/ Q: How long can I expect to get the sample ?
A: The samples will be ready for delivery within one week. The samples will be sent via express and arrive in 7-10 days.
12/ Q: Do you inspect the finished goods ?
A: Yes, our QCs will inspect products in every step of production.
