Q1: Are you a factory ?
Yes, we professionally manufacture industrial fan and motor for more than 10 years.
Q2.Can you supply samples ?
Yes, we can supply samples
Q3. How to deal with if customers quality complaints?
First, help customer reduce the cost of losses, eg. replacement and offer solutions;
Second, investigate the quality problem;
Third, report the result to customer and assign responsibility;
Forth, improved workmanship or remind customer to avoid the problem.
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