1. How should i pay for my order ? what is the procession of this purchase ?
we accept TT by bank. you can do 30% prepayment at first, then we will start to make production.
when the machine is ready , we will take pictures to you, and then you can do the ballance.
after we got your payment. i will send the machine to you.
2.
How about your service after sales ? can your engineer speak fluent english ?we offer the service from you got the machine, including how to install the machine, how to use machine. how to let machine work. and so on. usually we will teach you how to do by email or by skype our engineer has many years of experience for cnc machine service . he can speak very good english ,so he can slove the problem in short time.
3.
Are you a factory or trading company?We are the manufacturer . as only the machine made by ourself ,quality can be trusted, and most important thing is we can do better service after sales. we know how to fix the problem in each parts easliy. so welcome to visit our factory
4.
How long is the delivery time?For standard machines, it would be 7-10 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.
5.
How about the documents after shipment?Aftershipment,will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by client.
6.
How to master the stability of machine castings?The casting of numerical control machine all adopt HT250 and HT300,It is treated by Two times temper and one time vibration aging to release internal stress,in order to ensure structural stability and the machine accuracy can be long maintained.