Q1. CAN I HAVE A SAMPLE ORDER?A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. WHAT ABOUT THE LEAD TIME?
A:Sample needs 3-5 days, mass production time depends on the quantity.
Q3. HOW CAN WE GUARANTEE QUANLITY.
A:Always a pre-production sample before mass production;Always final Inspection before shipment;
Q4.WHAT CAN YOU BUY FROM US?
A:Foam rose bear,artificial flower,preserved rose,gifts & crafts
Q5. ARE YOU A FACTORY?
A:Yes we are factory for rose bear , and our factory produce 2000pcs everyday .
Q6. WHAT SERVICES CAN WE PROVIDE.
Accepted Delivery Terms: EXW;
Accepted Payment Currency:USD,EUR,CNY;
Accepted Payment Type: T/T,MoneyGram,Credit Card,PayPal,Western Union,Cash;
Language Spoken:English,Chinese
Q7: HOW TO DEAL WITH THE FAULTY?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new flowers with new order for small quantity. For
defective batch products, we will resend them to you or we can discuss the solution.