Top Fashion All Steel Manual Premium Forged Plow Long Carbon Rake Wooden Thickened Anticorrosion Garden Handle Hoe

1.Are you a factory? Yes, we are factories. We have been specializing in the production of garden tools for many years. Our headquarter is located in Liyang, Jiangsu Province, China. Since 2012, we have mainly sold to North America (00.00%), South America (00.00%), Oceania (00.00%), Western Europe (00.00%), Central America (00.00%), northern Europe (00.00%), southern Europe (00.00%), Eastern Europe (00.00%), Southeast Asia (00.00%) and domestic market (00.00%). There are about five to ten people in our office. 2.When is your delivery time? Under normal circumstances, the time for spot products is 1-7 days, and the time for customized products is about 7-30 days, depending on your quantity requirements. It usually takes 20 to 30 days to deliver the goods after receiving the advance payment. The exact delivery time depends on the goods and quantity you ordered. 3.Do you provide samples? Yes, we can provide samples A: Generally speaking, our samples are free (less than 3 pieces), but for some special customized samples, we need to pay some fees first, and then buy them Will be deducted from future orders. The cost of delivery will be borne by you before the formal order. B: The delivery time of general samples is 7-15 days. For customized samples, we will check with the sample group and feed back to you in time. We can also provide packaging samples. 4. How to deliver the goods? For samples or urgent orders, light weight, we can use express mail, such as TNT, DHL, UPS, FedEx, EMS, etc. For large orders, heavy weight, we can air or sea, in order to save costs. 5. What kind of after-sales service can you provide? We provide professional after-sales service support, including online remote guidance, video presentation, telephone service, email service, etc. It can help you how to operate the product well. 6. What are your payment terms? 30% by telegraphic transfer as deposit and 70% balance before delivery. Before you pay the balance, our QC team will inspect each batch of products before delivery, and show you the photos of products and packaging. 7. How can you maintain a long-term and good relationship with our business? A. We maintain good quality and competitive prices to ensure that our customers benefit; B. We respect every customer and regard them as friends. No matter where they come from, we sincerely do business with them and make friends with them.