1. Are you a manufacturer ?
A: Yes, we are a professional manufacturer, we have our own factory in china,very welcome to visit if available.
2. Why do you think we will choose you ?
A: We are specialized in enamel mug for 13 years, and we can support good quality and service to you .
3. How can we get free samples ?
A: We will offer free sample that have in stock, but the shipping cost is paid by your side.
4. What's your MOQ ? Can i mix different styles to a start order ?
A: Yes, the MOQ is 1000 pcs for each style each color, but we can provide any stock as sample for you check the quality first, or
send high definition photo of sample for approval by email.
5. Could you make my own design ?
A: Yes, it is welcome. please send us your design document of PDF, CDR, AI format.
6. How many days to receive sample ? What's your delivery time ?
A: About 3 days to get sample. Usually it takes about 10-12 days for production, it also depend on goods quality and quantity,package.
7. What's your shipping method ?
A: Fedex/DHL/UPS/TNT/EMS, by sea, by air,etc.
♥Our Service:
1. From Artwork quality checking-Layout based on client design-Sample making- Production-QC Checking-Packing-Logistic arrangement
& follow up service to After sale service.
2. After sending out package, tracking number or B/L would be offered, so you could know where your package is.
3. If you want another sample or gift after have a order, please feel free to ask us to get it.
4. If you have any question when get product, please contact us anytime. We will try our best to help you to solve problem.
5. Discount is always available for returning customers.
♥Once Choose, Always Trust