The Electronic Board for Depth Counter of Borehole Inspection Downhole Camera
The Delivery Term:
1) The product can be sent within 5 – 20 working days according to the quantity after the payment receipt.
2) The express: DHL, FedEx, TNT, UPS, The products can be received about 5-10 days after send and the tracking number will be provide;
3) Other shipping ways: air transport, ocean shipping for big quantity, the airport and the seaport will be required; The products can arrive at the airport about 1 week, and arrive the seaport about 12 - 30days;
4) The customer can also choose his own shipping agent;
After-sale Service:
1) 12months warranty; count from the shipping day;
2) Warranty spare parts-damaged by non-human factors, including camera head, screen and control part, we will be responsible for all the circuit and technique problems;
3) Warranty do not include the damages caused by man-made damage, including monitor or camera broke by no protection, cable broke by less than 90 degree bending;
FAQs:
Q1. Can I have a sample order? The MOQ?
A: Yes, 1 pcs.
Q2. What about the lead time?
A: Sample needs 5-10 working days after you make the order, mass production time needs 15-30days.
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, FedEx, UPS, special line or air transport. It usually takes about 1 week to arrive after we sent. Ocean shipping for big quantity.
Q4: The warranty of the products?
A: Yes, we offer 1 year warranty of our products.
Q5: How to deal with the faulty?
A: .First, we will send new one part if it happens when you just receive it
Second, the repair is very easy, most of the customers can repair by themselves. We judge the problem according to your info(video, picture or description), and send you the repair video or info.
Third, you can also resend the problem part back to us for free repair, we will send it back to you after we fix it.
Forth, all the products are lifetime maintenance.
Q6: We payment term we can accept?
A: . T/T(bank transfer), Paypal, Western Union, Credit Card (American Express, Visa, Master, Discovery, we accept the card payment through Paypal).