Q1. How is your quality?
A1. We have a very seriously control system(ERP system). We guarantee the high performance of our products.
Q2. Do you have different quality for different kind of stone?
A2. Yes, according hardness of stone and stone’s feature, we have different typology respectively.
Q3. If we need technical support, can you offer us?
A3. Yes, we have an experienced team, offering our customers additional benefits with specific advice, by our product managerment staff, engineers and technicians.
Q4. Is there cheap shipping cost to import to our country?
A4. For small order, Express will be the best, And for bulk order, sea ship way is best but take longer time. For urgent orders, we suggest via air to airport or by Express send to your door.
Q5. When you can reply to me when I send you an Inquiry?
A5. We promise to reply within 24 hours( including holidays) on receipt of your inquiry.
Q6. Do you offer free samples?
A6. Normally we do not offer free samples, but we could properly adjust according to detailed requirement.
Q7. When you can reply to me when I send you an Inquiry?
A7. We promise to reply within 24 hours( including holidays) on receipt of your inquiry.