FAQ
Q1: What's the warranty for these tv boxes?
A1: 1 years warranty.
Q2: Can you have my logo or company name to be printed on your products or the package?
A2: Yes. You can print your logo, company name on the products or package, the MOQ deponds on the product model. We can provide OEM and ODM service for you!
OEM:
1. logo printing on housing
2. Customize package
3. Software Customization: Booting image, UI, APP, Function… and so on
ODM:
1. PCBA design
2. Housing design
3. Software Customization: Booting image, UI, APP, Function… and son on
Q3: Will I receive the correct Adapter Plug which is suitable for my country?
A3: Yes, we'll send the correct plug adapter according to your country standard.
Q4:How long will you ship out the goods after i place the order on you?
A4: normally under 100pcs we shipped in 1-3 business day after the payment ok!
200-1000pcs we will send the goods within 3-7 business days after the full payment has been confirmed.
Q5:Do you have technical support?
A5:Yes, we have professional engineer to test all devices before shipping.
And if there is any technical problem during the using, we will support you for it.