1. Are you a trade company or a manufacturer? A: We are manufacturer who have factory with own patent design products line, sales team, QC team and customer service.
2: Can I get a free sample for the quality tested? Can i buy a small trial order before bulk first?
A: Sample is available to test quality, but it is cost. Yes, you can buy a small trial order to test the market before place bulk order with factory standard retailer packaging.
3: Can you print my logo and put private label on product and package box? What's MOQ?
A: Yes. MOQ 500pcs for printing logo, 1000pcs for customized package and label with factory standard available models.
4: How long is your sample lead time?
A: For stockage samples, we could send out within 2 business days. For customized samples, it is takes around 5-7 business days.
5: How long is your mass production lead time?
A: Without customize request around 5-10 business days. For 1st customized order, mass production time around 15-20 business days. For repeat customize order, around 10-15 business days. the production capacity is about 800k outputs per month.
6: What's your warranty policy?
A: All the products are 100% inspect by QC, we offer 12 months guarantee for the defective products due not caused by users. We could help to fix it free.
7. Do you have certifications?
Answer: The factory has been engaged in export for many years, and has its own export qualification, CE certification, export customs clearance qualification department, and the qualification certificates of various countries for exporting products are complete.
8. How to ensure the quality and delivery for the large orders?
Answer: In terms of quality control, the company has a strong production control system and perfect company culture to ensure the stability of workers. Raw materials are well stocked to handle the increased supply of large orders.
9. Strengths in RTS (Read To Ship) and inventory?
Answer: Strong inventory of more than 300 products, can be quickly shipped in 2 days; Large warehouse reserve, sufficient supply.
10. Strengths in product development?
Answer: Strong development ability, there are nearly 10 new products every month, nearly 100 new products every year, most of them are private molds, not easy to be copied.
11. Price Advantage and competitive?
Answer: Full Supply chain advantage, each link has its own factory, plastic mold and injection factory, own carton factory, and horn factory, to ensure product quality and price can be controlled to the lowest.
12.Brand and export market advantage?
Answer: We have our own brands, have many years of product export experience, understand the trend of hot selling products in different regions overseas.