Q1: Are you factory or trading company?
A: We are a factory focusing on decorative lamp design and production , we can provide ODM & OEM services.
Q2: Can I have special price and service for wholesale?
A: Yes,we are professional manufacturer and have favorable price and good service for wholesalers. OEM and ODM is accepted.
Q3: What is your warranty for your products?
A: According to your requirements for quality. Generally, we offer one year guarantee.
Q4: What is your lead time?
A: Sample: in 3~7 working days. Mass production: 30-40 working days ,depending on the order quantity.
Q5: How do you help me to save freight cost?
A: We have several cooperated forwarders . We will confirm the freight with them, and offer you the best one for you.
Q6: What is your payment terms?
A: Paypal, T/T and L/C are available for your choosing.
T/T is 30% deposit , 70% balance payment against B/L or before shipment.
Q7: How do you ship the goods and how long does it take?
A: The samples will be shipped by DHL, UPS, FEDEX, TNT, EMS. It usually takes 2-5 days to arrive.
For large cargo, you can ship it by air, by sea. Generally, our clients ship their cargo by sea , because majority of our products is large and include liquid , by sea will be more cheap and safe.
Q8: Do you have the ability to do independent research and development?
A: Yes, with 4-5 professional engineers, all products were designed by ourselves .
And we have owned 64 patents.
Q9:What is your products MOQ?
A:No MOQ request for samples .
Generally, MOQ is 1200pcs per item for orders , but we can give suitable support for small orders.