Q1. Can I have a sample order for your product? A: Sample order is welcome here. Mixed samples are acceptable. We can supply the sample if we have ready parts in stock,but the customers have to pay the sample cost and the shipping cost.
Q2. What about the lead time? A: Most of our products are in stock ,1-3 days for sample or small amount orders,20-30 days for mass production depending on actual order size.
Q3. Do you have any MOQ limit for the order? A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by express way like DHL,UPS,FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. Is it acceptable to print my logo on the product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: do you have guarantee for the products? A: Yes,we offer 1-year warranty to our products.
Q7: How to deal with the faulty? A: All our products are produced in strict quality control system . During the guarantee period,we will send new products for small quantity.