Q1: Are you a manufacurer or a trading company? |
A1: We are the manufacturer, we sell directly from our factory. |
Q2: Which trade terms can you accept? |
A2: Available trade terms: FOB, CIF, CFR, EXW, CPT, etc. |
Q3: What are your warranty terms? |
A3: One year warranty and technical support. |
Q4: Do you provide spare parts? |
A4: Yes, of course. |
Q5: Can voltages be customized? |
A5: Yes. The voltage can be customized according to your equirements. |
Q6: Which payment terms can you accept? |
A6: 30% T/T in advanced, 70% T/T against the B/L copy. |
Q7: How long will you take to ship? |
A7: In case of 380V 50HZ we can deliver the goods within 7-15 days. For different electric input or other color we will deliver within 25-30 days. |
Q8: Can you accept OEM orders? |
A8: Yes, with professional design team, OEM orders are highly welcome. |