Q1: Are you trading company or manufacturer ?
A: We are factory.
Q2: How long is your delivery time?
A: Generally it is 3-5 workdays if the goods are in stock. or it is 15-20 workdays if the goods are not in stock, it is according
to quantity.
Q3: Do you provide samples ? is it free or extra ?
A: Yes, we could offer the sample for free charge if need the sample in stock, but do not pay the cost of freight.
Q4:How do you control each batch goods?
A:Statistician keep recording and filing all batch of the incoming products, noted with contract No., model, size, quantity,
weight, surface color etc.
Q5:Will you ship the unqualified goods? A:Concerning to abnormal occurrence or unqualified products: Unqualified products processing sheet is reported to QC dept. by inspector. The reworking will be done after QC workers come up with solutions and suggestions.
Q6:How do you manage your files?
A: All the documents or customer orders is given out by designated personnel. The drawings and exterior documents are given out and recorded by QC department.