Q1: Are you a manufacturer or trade company ? Can you customize for us ?
A1: We are the original manufacturer, we have our own brand and we support OEM / ODM too.
Q2: Do you have products in stock and what is the delivery time ?
A2: We have products in stock and we can delivery your sample and trial orders within 3 working days .For mass productions, the lead time is based on your quantity and customization, usually less than 20 working days.
Q3: How about the product warranty?
A3: We provide one year warranty for our products.
Q4: What is your payment terms?
A4: We accept TT/ Alibaba trade assurance/ Paypal/ LC/ Cash etc. 30% down payment before production, the balance need to be paid before delivery.
Q5: Do you test all products before ship?
A5: Yes,we have professional QC team ,we will make sure every product is qualified before ship.
Q6: What is your term of shipment?
A6: We have our own forwarder, we can arrange air, sea freight or express delivery according to your requirement. If you have your designated forwarder, we can delivery through them.