Q: What is the MOQ limit(Minimum Order Quantity)?
A: For custom products, MOQ is 2000 pcs. You can order 1 or 2 pcs as sample.
Q: What about the lead time?
A: If the product is in stock, it'll take 1-3 days. Or it will take 7-15 days to produce.
Q: What is the payment terms?
A: For small order, we require 100% T/T or PayPal in advance. For bulk order, we require 30% in advance, balance before shipment.
Q: How can I pay?
A: We accept T/T or Wire transfer, Pay Pal, Western Union.
Q: How do you ship the goods and how long does it take to arrive?
A: For small order, we usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. For bulk order, airline and sea shipping are supported.
Q: If received the wrong /damaged /bad quality products?A: Please contact us immediately, we will reply in 1 working day and provide a solution in 3 working days