Q:Are you the manufacturer or trading company?
A:We are both the both,we have our own factory and office.
Q: Can you provide OEM or ODM ?
A: Yes, we offer custommade service to our clients.
You need to provide us some technical data such as dimension and mark
Q: Can item be printed our own logo?
A:Yes, You just need to send us your the source file of logo.
Q:Do you provide samples ? is it free or extra ?
A:We will charge you on the sample fee as less as we can, even sometimes a free sample is possible. However, you have to pay us
the cost of courier by express like: DHL, TNT, UPS and FEDEX.
Q:How long is your lead time?
A:Generally it is 1-3days, if the goods are is stock, or it is 4-5 days if the goods are not in stock, it is according to
quantity.
Q:What is your terms of payment ?
A:Escrow is the first option,We can also accept the payment via T/T,Western Union.
Q:How can I track my order?
A:We mainly use EMS and China post registered Air Mail for low quantity order.
DHL, UPS, SF Express and Air freight for big quantity one.
Later the tracking No. will be sent you after shipping,
you can check them on official express website. on.