After Sales Service
1. Installation, debug
After equipment reached the workshop of customer, place the equipment according to plane layout we offered. We will arrange seasoned technician for equipment installation, debug and test production at the same time make the equipment reach the rated producing capacity of the line. The buyer need to supply the round tickets and accommodation of our engineer, and the salary. 2. Training
Our company offer technology training to customer. The content of training is structure and maintenance of equipment, control and operation of equipment. Seasoned technician will guide and establish training outline. After training, the technician of buyer could master the operation and maintenance, could adjust the process and treat different failures.
3. Quality guarantee
We promise that our goods are all new and not used. They're made of suitable material, adopt new design. The quality, specification and function all meet the demand of contract. We promise that the products of this line could storage for one year without adding any aseptic.
4. After sales
After checking, we offer 2 yearsas quality guarantee, free offer wearing parts and offer other parts at the lowest price. In quality guarantee, the technician of buyers should operate and maintain the equipment according to seller's demand, debug some failures. If the problems are still can not solve, we will arrange technician to your factory solving the problems. The cost of technician arrangement you could see the cost treatment method of technician. After quality guarantee, we offer technology support and after sales service. Offer wearing parts and other spare parts at favorable price; after quality guarantee, the technician of buyers should operate and maintain the equipment according to seller's demand, debug some failures. If the problems are still can not solve, we will arrange technician to your factory solving the problems.automatic water filling machine video
FAQ
Q1: Do you have reference project?
A1: We have reference project in most countries,If we get the permission of the customer who has brought the machines from us ,you can go to vist their factory. And you are always welcome to come to visit our company,and see the machine running in our factory,we can pick you up from the station near our city. Our sales people you can get video of our reference running machineIn our nearby city has a Coca cola factory, they are buy our machine, we can take you to visit.
Q2: Do you have agent and after-service stations?
A2: So far we have agent in Indonsia, Malaysia, Vietnam, South Africa, Thailand etc.. welcome to join us!
Q3: Do you provide customized service
A3: We can design the machines according your requirements(materil ,power,filling type,the kinds of the bottles,and so on),at the same time we will give you our professional suggestion,as you know,we have been in this industry for many years.
Q4: What's your guarantee or the warranty of the quality if we buy your machines?
A4: We offer you high quality machines with 1 year guarantee and supply life-long technical support.
Q5: How long time for installation?
A5: According your machines order,we will send one or two engineers to your plant,it will take about 10 days to 25 days.
