Q1.About Delivery-How long will your order be shipped
Normally
For the RTS orders,we would ship the goods within 3-5 days after your payment.
For the custom order or large orders ,we will give customers proofs and quotations. After confirming the details, we will report the time to the customer according to the order quantity
Q2.Do you have any MOQ limit for order?
Most products in stocked. Low MOQ, 1pc for sample checking is available.Small batch orders can make our customers have no risk of stocking, customers can buy the products they need at any time, without worrying that the goods can't be sold
Q3.How to deal with product failure
1.Our products are produced in strict quality control system and the defective rate will be less than 0.2%. 2.during the guarantee period, we will send new Replacement with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q4.How about the transportation for orders?
To ensure you receive goods quickly,we will not choose cheaper sea shipping and method without any logistics information. We will choose DHL,TNT,FeDex,UPS,SF_express,ZHONGTONG_express.
Also we can choose other shipping method as customer's request,such as by sea,by railway.
Q5.Can you provide OEM or ODM
1.OEM&ODM is acceptable. 2.Customers' design is highly welcomed.
Q6.Could you provide agency procurement services
Yes, we can provide. We will assign dedicated personnel to serve you according to your needs
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Step 3
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Step 4
Set up meeting with the Chinese supplier without language barrier