Q1: What about the lead time?
A: Sample needs 3-5days,mass production time needs 1-2 weeks for order quantity more than 500 units;
Q2. How do you ship the goods and how long does it take to arrive?
A:We usually ship by DHL, UPS, Fedex or TNT for sample and small quantity order ,it usually takes 3-5 days to arrive, Airline and sea shipping also optional.
Q3. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly we quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly we arrange the production.
Q4: is it ok to print my logo on the unit?
A: Yes, Please inform us formally before our production and confirm the design firstly based n our sample.
Q5: Do you offer guarantee for the products?
A:Yes, we offer delivery warranty to our products ,glass products is very easy to broken but we are responsible for every single one to safely arrive.
Q6: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.