Q1: Do you accept OEM or ODM order?
A: Definitely ,our factory have more than 15 years experience in kitchen tools OEM & ODM production.
Q2: What' s your MOQ ?
A: Our MOQ for each type of products is 2-2000 units depending on different items. Please consult our international sales for more details.
Q3: How long is the prodution lead time?
A: 7-45days for regular orders
Q4:What are the shipping details?
1) We often send out the orders by air express such as EMS,DHL,Fedex,UPS and etc,also send by post air mail like Express ePacket and the Netherland post for small orders based on the customer’s choice.If the order quantity is very large and heavy,we can send by sea based on FOB or CIF terms,but need to be negotiated before place the order.
2) Please double check the address before paying. If you want to change the address, please contact us soon. If the order has been sent out, it can not be changed any more.
Q5:What about the package?
We use multi-layers bubble bag, foam block or mail box according to different items to make sure the goods to be safety in transit.
Kind Note:
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important for us. We highly appreciate that you can contact us immediately via Message BEFORE you leaving neutral or negative feedback. We will offer help to resolve your problem as fast as possible.