Q: Can I get the dial layout first before you produce the instrument?
Answer: Yes, we can send the dialing certificate for customer approval within 1 week.
Q: Can you face emergency situations by shortening the delivery time?
Answer: Yes, we are a manufacturer, and we can provide shorter delivery time according to customers' specific requirements.
Q: Can you provide technical drawings and data sheets of the instrument?
Answer: Yes, we can provide products according to customer requirements, please contact our sales staff.
Q: Do you usually use the MOQ or can you provide it in small quantities?
Answer: Yes, different items have different MOQs. Except for OEM items, please contact our sales staff to get your order code.
Q: Do I need an expert to install the instrument?
Answer: No, users can easily complete the installation according to our specific product manual.
Q: Have you organized on-site training courses in our country?
Answer: We currently have no plans to organize training courses in your country/region. However, we may provide the information or files you need, including videos.
Q: What discount policy do you have?
Answer: We usually give discounts based on the difference in quantity, delivery time, payment term and amount.
Q: Buying Chinese musical instruments is generally considered to be of low quality, so what are the benefits of buying musical instruments?
Answer: I think it is incorrect to think that the quality of all Chinese products is not high. The quality made in China is getting better and better now. You might see "Made in China" because the market needs it. If you buy our products, you may find that you have purchased high-quality products at reasonable prices, and we also provide quality services.
Q: Can I receive a reference list of your main customers?
Answer: Sorry, customer information is company property. We cannot provide you with a list. In any case, our main customers are located in North America and Europe, some of them are very famous, and we have more than 20 year.